Slack
Get suggested replies when you are mentioned in Slack.
Connect your Slack workspace to Inbox Agent and get suggested responses whenever you're mentioned — whether in an internal team channel or an external customer-facing channel.
What Inbox Agent does with Slack#
When someone mentions you in a Slack channel, Inbox Agent reads the conversation, pulls in relevant context from your connected tools, and generates a suggested reply. The suggestion appears as an ephemeral message — visible only to you, not to the rest of the channel.
This works across any channel where you're mentioned: internal team discussions, shared channels with customers, support channels, or project-specific rooms. You decide what happens next — edit the draft, use it as-is, or ignore it entirely. Nothing is sent without your explicit action.
What to expect after connecting#
Once your Slack account is connected:
- Inbox Agent monitors channels for mentions of you.
- When you're mentioned, it generates a suggested reply in the same thread, visible only to you.
- Suggestions include relevant context from any tools you've connected — for example, a related Linear issue or a Notion document.
- You can dismiss the suggestion, edit it, or send it. Sending posts the reply to the thread as you.
Setup#
- Open Inbox Agent in the Runbear app.
- Navigate to Channels and select Slack.
- Click Connect and authorize Runbear to access your Slack account.
- Once connected, Inbox Agent will begin monitoring your mentions immediately.