Overview
A personal assistant that drafts replies and briefs for you to review.
On this page
Inbox Agent is your personal AI assistant for inbound communications. It watches for Slack mentions, incoming emails, and upcoming calendar events, then prepares suggested responses and relevant context — so you spend less time gathering information and more time making decisions.
How it works#
Inbox Agent sits in the background and monitors your connected channels. When something arrives that might need your attention — a mention in Slack, an email, an upcoming meeting — it assembles everything you need to respond well: a draft reply, relevant documents, related tickets, or a meeting brief.
Inbox Agent suggests and drafts. It never sends or acts automatically. Every response it prepares is shown to you first. You review it, edit if needed, and decide whether to use it.
Where to find it#
Inbox Agent is your personal agent, so it has its own sidebar in the dashboard:
| Item | What it holds |
|---|---|
| Instructions | How it drafts for you |
| Tools | The tools it uses for context, such as Notion or Linear |
| Playground | A private chat to try it out |
| Channels | The Slack workspaces, Gmail account and Google Calendar it watches |
| Event Triggers | Runs started by a schedule or an app event |
| Inbox | Everything it has prepared for you |
The Inbox#
Inbox lists the items Inbox Agent has prepared, under Pending, Completed and Skipped. Each row shows the Task, the Customer, its Priority (High, Medium or Low), the Channel it came from and when it was Received.
Open an item to act on it:
- For an email, the Execution tab shows the prepared reply. Review it, then Send it or Skip the item.
- For a Slack mention, the Execution tab shows the original message and the suggestion. Complete the item once you've handled it, or Skip it.
- For a calendar event, the Information tab shows the meeting brief. Mark as Completed or Skip it when you're done.
- On the Execution tab, Create Linear Ticket turns the item into a Linear issue. Once it exists, the button links to the ticket instead.
Completed and skipped items can be reopened with Reopen.
Supported channels#
Inbox Agent currently supports the following communication channels:
| Channel | What it does |
|---|---|
| Slack | Drafts suggested responses when you're mentioned in any channel |
| Email (Gmail) | Drafts replies to incoming emails and proposes related Linear tickets |
| Calendar (Google Calendar) | Prepares meeting briefs with relevant context before each event |
Slack workspace content with the Runbear Plugin#
After you connect a Slack workspace under Channels, the Slack card offers + Connect Plugin for Slack. It opens Install Runbear Plugin, which uses Slack's own MCP so Inbox Agent can draw on your workspace's content when drafting. Choose the Slack Workspace, adding one with a Slack configuration token if it isn't listed, then click Connect to Slack and approve the installation.
Connecting tools for better context#
The quality of Inbox Agent's suggestions depends on what it knows about your work. By connecting tools like Notion, Linear, or Confluence, you give it access to the internal context it needs to write genuinely useful drafts — not just generic ones.
For example:
- Connect Notion and it can reference your internal docs when drafting a reply.
- Connect Linear and it can surface related issues or propose creating a new one.
Prerequisites#
- A Runbear account (sign up at runbear.io)
- A Slack workspace, Gmail account, or Google Calendar — depending on which channels you want to connect