Agent settings
Model, reasoning effort, access control, data handling, and the rest of an agent's configuration.
On this page
The Settings tab holds the configuration that is not instructions, knowledge, or tools. Which sections appear depends on the agent's runtime.
Model#
Choose the model the agent runs on:
| Model | Best for | Relative cost |
|---|---|---|
| Claude Opus 5 | Complex analysis, research, nuanced writing | Highest |
| Claude Sonnet 5 | General-purpose work, coding, problem-solving | Medium |
| Claude Haiku 4.5 | Quick answers, high volume, routine operations | Lowest |
| GPT-5.6 Sol | The strongest reasoning of the GPT-5.6 tiers | Highest |
| GPT-5.6 Terra | Balanced capability across most work | Medium |
| GPT-5.6 Luna | Fast, inexpensive, latency-sensitive work | Lowest |
| Gemini 3.1 Pro | Long-context reasoning and agentic workflows | Managed Gemini rate |
A more capable model is not automatically a better agent. If an agent mostly answers from a knowledge base, the cheapest tier usually matches the most expensive one on answer quality while consuming a fraction of the credits. See billing and credits.
Reasoning#
Agents on models that support extended reasoning expose an effort setting. Higher effort improves multi-step work and tool sequencing, and costs more credits per message. Leave it low for lookup-style agents.
Access control#
By default every member of the organization can use an agent. Switching access to restricted limits it to the members you list.
Restricting an agent controls who can use it in the dashboard and in channels. It does not retroactively hide conversations that already happened.
Data handling#
Organizations entitled to HIPAA mode can set an agent's data handling mode. In HIPAA mode the agent runs on a restricted processing path; agents left on the standard mode are unchanged.
The mode is chosen per agent, and it appears in the create dialog as well, so a new agent starts in the right mode instead of being switched afterward.
Long-term memory#
Memory is on by default and is documented on its own page.
Message insights#
Enabling message insights turns on the per-message analysis behind the Activity tab, which groups what users ask and surfaces recurring topics.
Response feedback#
Controls whether the agent invites reaction-based feedback on its replies. The reactions collected here are what the analytics dashboard reports as user feedback.