Confluence

Sync spaces and pages from Atlassian Confluence so your Team Agent can answer questions grounded in your organization's knowledge base.

How it works

Runbear connects to Confluence via OAuth and indexes the pages you select. The agent searches this content at query time to provide accurate answers. Runbear periodically checks for changes — including new pages, updated content, and deletions — and updates the index automatically.

Prerequisites

• An Atlassian account with access to your Confluence workspace
• If you don't have one yet, create an Atlassian account

Setup

1. Open your agent in the Runbear dashboard and go to the Tools tab.
2. Click Add Knowledge Base and select Confluence.

3. Click Connect Confluence — you'll be redirected to an Atlassian authorization page.

4. Review the permissions and click Accept to authorize Runbear.
5. After authorization, you'll be redirected back to Runbear. Use the page picker to select which spaces and pages to sync.
6. Click Save. Runbear begins the initial sync.

What gets synced

• Pages and sub-pages you select in the picker
• Content updates, new pages, and deletions are detected and re-synced automatically

Ownership restriction

Only the team member who connected the Confluence integration can modify the knowledge base configuration. Other members can still interact with the agent and benefit from the synced content.