Memory

Your Team Agent automatically builds long-term memory from conversations, so it can recall relevant context in future interactions. Memory is enabled by default and requires no configuration.

How it works

As the agent converses with users, it extracts factual information — such as which team owns a service, where a document lives, or what tool is used for a specific workflow. These facts are stored and recalled in future conversations to provide more contextual responses.

The agent extracts "resource → location" style facts only — concrete, referenceable information. It does not store tasks, opinions, or personal data.

Memory types

Memory is scoped based on where the conversation happens:

Shared memory (public channels)

When the agent is mentioned in a public channel, extracted facts are stored as shared memory. This memory is available to the agent across all conversations — any user interacting with the agent benefits from it.

For example, if someone mentions in a public channel that "the design system lives in the ui-kit repo," the agent remembers this for everyone.

Personal memory (private DMs)

When a user sends a direct message to the agent, extracted facts are stored as personal memory tied to that specific user. Only conversations with that same user can access this memory.

For example, if a user tells the agent "I work on the billing team," only that user's future conversations will include this context.

Settings

Memory is controlled by a single toggle: Enable long-term memory, found in your agent's settings. It is on by default.

When disabled, the agent stops extracting and recalling memories but does not delete existing ones.