Automated Knowledge Investigation
Customer service teams need to address a wide variety of inquiries quickly and accurately. However, understanding the background and solutions for each inquiry can be time-consuming. By utilizing Runbear, teams can overcome these challenges and reduce handling time, thereby increasing customer satisfaction.
Expectation:
- Slack
- Zendesk
- HubSpot
Building Tools
Select a tool and follow the instructions provided in the guide.
📄️ OpenAI Assistants
Building Customer Support bot using OpenAI Assistants.