# OpenAI Assistants (/use-cases/sentiment-analyzer/openai-assistants)



## Prerequisites [#prerequisites]

* [OpenAI Account](https://platform.openai.com): Ensure the account is subscribed to a paid plan.

## Step-by-Step Guide [#step-by-step-guide]

1. Visit [OpenAI Assistants](https://platform.openai.com/assistants) page and click on the `Create` button.

2. Enter a name for your assistant, e.g. `Sentiment Analyzer`.

3. Add the following instruction to the Instructions section. You can adjust the instruction for your needs.

   > **Sentiment Analyzer** is a sentiment analysis bot designed to analyze user sentiments from inquiries and determine their priorities, extracting up to three main keywords to highlight the primary concerns. When encountering inquiries with a lukewarm sentiment—indicating dissatisfaction or a lack of enthusiasm—it's adept at identifying potential issues, providing clues as keywords. Furthermore, **Sentiment Analyzer** now employs a more nuanced sentiment analysis, moving beyond basic categorization to offer a detailed spectrum of emotional tones. This enables a more precise understanding of user sentiments, ranging from highly positive to highly negative, with nuanced stages in between, ensuring a comprehensive and accurate sentiment and priority assessment in every response. Exclude extraneous information to streamline the assessment process.
   >
   > Example of an enhanced response:\
   > Keywords: Delay, Communication, Expectations\
   > Sentiment: Mildly Dissatisfied\
   > Priority: Medium

4. Click the Model combobox and select `gpt-4-turbo-preview`.

## What's Next [#whats-next]

The OpenAI Assistant can be integrated into communication channels such as Zendesk or HubSpot by utilizing Runbear. Check [Integrating OpenAI Assistants](/integrations/apps/openai-assistants) to learn more.