# Introduction

> Runbear puts AI agents inside the tools your team already works in.

Source: https://docs.runbear.io/

Last updated: 2026-08-26

Runbear is a platform for building AI agents and putting them where work already
happens: Slack, Microsoft Teams, Discord, HubSpot, Zendesk, your own product, and
your inbox.

An agent is defined by four things, each configured on its own tab in the
dashboard:

| Part                                       | What it does                                                                                          |
| ------------------------------------------ | ----------------------------------------------------------------------------------------------------- |
| [Instructions](/agents/instructions.md)    | The behavior you write, split into named context blocks                                               |
| [Knowledge](/agents/knowledge/overview.md) | Documents synced from Notion, Confluence, Google Drive, Slack, SharePoint, websites, or direct upload |
| [Tools](/agents/tools/overview.md)         | Live actions and lookups through MCP servers                                                          |
| [Channels](/channels/slack.md)             | Where the agent listens and replies                                                                   |

Once an agent is configured you can also run it without a person asking: an
[event trigger](/triggers.md) fires it on a schedule, a webhook, or an event in a
connected app.

## Team agents and the Inbox Agent

A **team agent** acts on its own. It reads a message, runs tools, searches
knowledge, and posts a reply. You create as many as you need and deploy each one
to one or more channels.

The **[Inbox Agent](/inbox-agent/overview.md)** is personal and never acts on its
own. It watches your Slack mentions, Gmail, and Google Calendar and prepares
drafts and briefs that only you see. Every organization member has one.

## Where to start

[Getting started](/getting-started.md) walks through creating an agent and putting
it in Slack. It takes about ten minutes and assumes no prior setup.

If you are integrating Runbear into your own software instead, start with the
[Web SDK](/api/web-sdk.md) to embed a chat widget, or the
[REST API](/api/api-keys.md) to call agents directly.