# Email (Gmail)

> Get draft replies and related context for incoming Gmail messages.

Source: https://docs.runbear.io/inbox-agent/channels/email

Last updated: 2026-08-26

Connect your Gmail account to Inbox Agent and arrive at your inbox already prepared — with draft replies ready, relevant context surfaced, and ticket creation suggestions when follow-up is needed.

## What Inbox Agent does with your email

When a new email arrives, Inbox Agent reads the message and does three things:

1. **Drafts a suggested reply** — a full response you can review, edit, and send.
2. **Surfaces relevant internal context** — related documents, previous conversations, or relevant data from connected tools.
3. **Proposes Linear ticket creation** — when the email describes a request or issue that warrants tracking, Inbox Agent can suggest creating a ticket.

**Inbox Agent never sends emails automatically.** Every draft it creates is shown to you first. You review it, make any edits, and send it yourself.

![Email draft suggestion](/img/inbox-agent/channels/email-draft-suggestion.png)

## What to expect after connecting

Once Gmail is connected:

- Inbox Agent monitors your incoming emails in the background.
- For each new email, it prepares a draft reply and surfaces relevant context from connected tools.
- Where appropriate, it suggests creating a Linear ticket — you confirm before anything is created.
- You can edit the draft freely before sending from your Gmail account as usual.

![Email context panel with suggested reply and ticket prompt](/img/inbox-agent/channels/email-context-panel.png)

## Setup

1. Open **Inbox Agent** in the Runbear app.
2. Navigate to **Channels** and select **Email**.
3. Click **Connect with Google** and complete the OAuth authorization flow.
4. Grant Runbear the requested Gmail permissions — Runbear reads your incoming messages to generate drafts. It does not send anything without your action.
5. Once connected, Inbox Agent will begin monitoring your inbox immediately.

> **How your email is handled**
>
> Runbear reads incoming messages to generate suggestions and caches only what it
> needs to do so, on encrypted infrastructure and for a short retention period. See
> the [FAQ](/faq.md) for the full data-handling answer.

> **Connect Linear for richer suggestions**
>
> When Linear is connected as a tool, Inbox Agent can reference open issues when drafting replies and propose creating new tickets for actionable requests. See [Connect tools](/inbox-agent/tools.md) for details.

## Next steps

- [Connect Calendar (Google Calendar)](/inbox-agent/channels/calendar.md)
- [Connect Slack](/inbox-agent/channels/slack.md)
- [Connect tools for better context](/inbox-agent/tools.md)