# Analytics

> Adoption, usage, and satisfaction metrics for your agents.

Source: https://docs.runbear.io/administration/analytics

Last updated: 2026-10-07

Track how your agents are being used with built-in analytics. Runbear provides both org-wide and per-agent dashboards to help you understand adoption, usage patterns, and user satisfaction.

## Accessing analytics

- **Org-wide dashboard** — Go to **Analytics** in the main navigation to see aggregated metrics across all agents.
- **Per-agent dashboard** — Open a specific agent and go to its **Analytics** tab to see metrics for that agent only. Agents on the Claude Agent SDK runtime don't have an **Analytics** tab.

## Key metrics

| Metric                   | Description                                                                                                                                                                                                                                                                                                                                                                            |
| ------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Total Messages**       | Number of messages processed by the agent (includes both thread replies and standalone messages)                                                                                                                                                                                                                                                                                       |
| **Total Users**          | Number of distinct users who interacted with the agent                                                                                                                                                                                                                                                                                                                                 |
| **Estimated Time Saved** | Minutes saved per message times standalone messages, plus minutes saved per thread times threads. The defaults are 7 minutes per message and 20 per thread; change them under **Settings → Preferences → Time saved** (**Minutes saved per message** and **Minutes saved per thread**). The figures are a personal preference, so each person sees the estimate from their own formula |
| **User Feedback**        | Breakdown of emoji reactions on agent responses, showing satisfaction distribution. The thumbs-up and thumbs-down buttons from [response feedback](/agents/settings.md#response-feedback) are not counted here                                                                                                                                                                         |

## Filtering

Use the **date range picker** to view metrics for a specific time period. The default view shows the last 30 days.

On the org-wide dashboard, you can also filter by a specific agent to narrow the results.